Cookie Policy

These cookies are required for the operation of our website and cannot be switched off. These may include security and performance-related cookies.

• __cf_bm – used by Cloudflare to detect and mitigate malicious traffic. This cookie typically runs for [1 hour].
• __cf_* – used for security and performance functions. This cookie typically runs for [1 hour].

• _ga – used by Google Analytics to distinguish users. [For example, it assigns a randomly generated number to recognise each new visitor to the website and stores this unique ID for each visitor so we can differentiate between the users on our website.] This cookie typically runs for [1 year 1 month 4 days] if accepted.
• _ga_* – used to persist session state. [For example, it stores and counts how many views a page receives.] This cookie typically runs for [1 year 1 month 4 days] if accepted.
• _gid – used to distinguish users. [For example, it assigns a randomly generated number to recognise each new visitor to the website and stores this unique ID for each visitor so we can differentiate between the users on our website. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit.] This cookie typically runs for [1 day] if accepted.
• _gat_gtag_UA_* – used to throttle request rate. [For example, it assigns a randomly generated number to recognise each new visitor to the website and stores this unique ID for each visitor so we can differentiate between the users on our website.] This cookie typically runs for [1 minute] if accepted.

In addition to cookies, we may use other technologies such as local storage or survey tools that store identifiers on your device. These may include:

• LP-70E60BBFEE0364B37KOO67131756F63441DF. This typically runs for [1 month].
• responder-7KOO-COT. This typically runs for [the duration of the session].
• Survey-Started-*. This typically runs for [1 hour].
• respondentid* This typically runs for [the duration of the session or 1 month depending on the activity].

These technologies are typically used to:

• track survey participation
• prevent duplicate responses
• improve user experience in feedback tools

You can control and/or delete cookies when you first visit the website via the cookie banner and through your browser settings. Most browsers allow you to:

• view what cookies are stored
• delete cookies
• block cookies from specific websites
• block all cookies

In the UK only, there are other types of cookies which do not need consent such as:

• cookies that are strictly necessary to provide a function required or requested during use of the website. This includes:

• protecting user-related service information (e.g. security tools used to protect personal contact details);
• ensuring security (e.g. multi-factor authentication);
• preventing or detecting fraud or technical faults with the website; and
• enabling automatic user identity authentication or maintaining records of user choices on the website (e.g. location settings.)

• cookies used to collect statistical data to improve our service or website; and
• cookies used to adapt website display or functionality to user preferences or enhance website performance (e.g. language preferences or accessibility preferences).